Terms & Conditions

Terms & Conditions
Last Updated: [January 18, 2026]

These Terms & Conditions (“Terms”) govern your access to and use of easyreachai.com (the “Website”) and the products and services offered by Easy Reach AI (“we,” “us,” “our”). By accessing or using the Website or Services, you agree to these Terms.

1) Who We Are / What We Provide

We provide marketing automation and related services, which may include CRM tools, messaging workflows, scheduling, AI-powered features, lead capture pages, reporting, and other software-enabled services (the “Services”).

2) Eligibility

You must be at least 18 years old (or the age of majority where you live) and able to form a binding contract to use the Services.

3) Account Registration & Responsibilities

You agree to:

Provide accurate account information

Keep login credentials secure

Be responsible for all activity under your account

Notify us promptly of unauthorized use

4) Acceptable Use

You may not use the Services to:

Break any law or regulation

Send spam or unlawful marketing messages

Infringe intellectual property rights

Upload malware or attempt to disrupt systems

Collect or scrape data without permission

Harass, abuse, or harm others

We may suspend or terminate accounts for violations.

5) Messaging, Email, and Compliance (Important)

If you use our Services for email/SMS/phone outreach, you are responsible for complying with applicable laws and carrier/platform rules, including obtaining required consents and providing opt-out mechanisms.

For U.S. commercial email, you must honor opt-outs and include required elements (unsubscribes, accurate headers, etc.).

6) Subscriptions, Fees, and Billing

A. Plans & fees: Fees are shown at checkout or in an order form.
B. Billing: Subscriptions renew automatically unless canceled.
C. Taxes: You’re responsible for applicable taxes unless we state otherwise.
D. Payment processors: Payments are handled by third-party processors; their terms also apply.

7) Cancellation & Refunds

You may cancel at any time via this portal link or by emailing [email protected].

Cancellation takes effect at the end of the current billing period unless otherwise stated.

Refund policy:

All fees are non-refundable except where required by law.

8) Service Changes

We may update, change, or discontinue parts of the Services. We’ll try to provide reasonable notice when changes are material.

9) Intellectual Property

We and our licensors own the Services, software, and all related IP. You receive a limited, non-exclusive, non-transferable license to use the Services during your subscription, subject to these Terms.

If you provide feedback, you grant us permission to use it without restriction or compensation.

10) Customer Content

You retain ownership of content you upload (“Customer Content”). You grant us a limited license to host, process, and display Customer Content solely to provide the Services.

You represent you have the rights to the Customer Content and that it doesn’t violate laws or third-party rights.

11) Confidentiality (Optional but recommended for B2B)

Both parties may receive confidential information. Each agrees to protect the other’s confidential information and use it only to perform obligations under these Terms.

12) Disclaimers

THE WEBSITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
We disclaim all warranties to the fullest extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee specific business outcomes (e.g., number of leads, revenue, conversion rates).

13) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

We are not liable for indirect, incidental, special, consequential, or punitive damages.

Our total liability for any claim is limited to the amounts you paid us in the [3 / 6 / 12] months before the event giving rise to the claim.

14) Indemnification

You agree to indemnify and hold us harmless from claims arising out of:

Your use of the Services

Your marketing campaigns, messaging, or contact lists

Your Customer Content

Your violation of laws or third-party rights

15) Termination

We may suspend or terminate your access if you violate these Terms or if required for security/legal reasons. Upon termination, your right to use the Services stops. Sections that should survive (like IP, disclaimers, limitation of liability) will survive.

16) Governing Law

These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law rules. Venue for disputes will be Maricopa County, Arizona unless otherwise required by law.

17) Changes to Terms

We may update these Terms. Continued use after changes means you accept the updated Terms. The “Last Updated” date will reflect changes.

18) Contact

Easy Reach AI
45 Eagle Crest Dr, Lake Oswego OR 97035
Email: [email protected]