Privacy Policy

Privacy Policy
Last Updated: [January 18, 2026]

This Privacy Policy explains how Easy Reach AI collects, uses, discloses, and protects information when you visit EasyReachAI.com and when you use our services, software, and related tools (collectively, the “Services”).

1) Information We Collect

We may collect the following categories of information:

A. Information you provide

Contact details (name, email, phone number, company name, job title)

Account information (login credentials, profile details)

Billing details (subscription plan selection, billing contact info). Payment card information is processed by our payment processor(s) and is not stored by us (see “Payment Processing” below).

Communications (messages you send us, support requests, call notes)

B. Information collected automatically

Device and browser information, IP address, approximate location, operating system

Usage data (pages visited, features used, timestamps, clicks, referring/exit pages)

Cookie/analytics data (see “Cookies & Tracking”)

C. Information from integrations and third parties (if you enable them)
If you connect third-party services (e.g., calendar, email, CRM, advertising, or messaging providers), we may receive information those services share with us based on your settings.

2) How We Use Information

We use information to:

Provide and operate the Services (accounts, automations, workflows, support)

Process subscriptions, invoices, and payments

Communicate with you (service updates, support, onboarding)

Improve performance, security, and user experience

Prevent fraud, abuse, and unauthorized access

Comply with legal obligations and enforce our agreements

3) Marketing Communications

If you opt in, we may send marketing emails or texts about our Services. You can opt out at any time by:

Clicking the unsubscribe link in emails, or

Replying STOP to SMS (where applicable), or

Contacting us at [[email protected]].

(For U.S. commercial email, opt-out requirements are governed by CAN-SPAM rules.)

4) How We Share Information

We may share information with:

Service providers that help us run our business (hosting, analytics, customer support, email delivery, messaging/telephony, automation/CRM tools)

Payment processors (e.g., Stripe) to process transactions

Legal/compliance: if required by law, subpoena, court order, or to protect rights, safety, and security

Business transfers: if we’re involved in a merger, acquisition, financing, or sale of assets (with appropriate safeguards)

We do not sell personal information in the traditional sense. (If you operate in jurisdictions that define “sale”/“share” broadly, see “Your Privacy Rights” below.)

5) Payment Processing

Payments are processed by third-party processors (for example, Stripe). Your payment card details are collected and processed directly by the processor under their own terms and privacy practices. We may receive limited payment-related information (e.g., payment status, last four digits, billing ZIP, transaction IDs).

6) Cookies & Tracking

We may use cookies and similar technologies for:

Essential site functionality

Remembering preferences

Analytics and performance measurement

You can control cookies through your browser settings. Note: disabling cookies may affect site functionality.

7) Data Retention

We retain information for as long as necessary to:

Provide the Services

Meet legal/accounting requirements

Resolve disputes and enforce agreements

Retention periods vary depending on data type and legal obligations.

8) Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no method of transmission or storage is 100% secure.

9) Children’s Privacy

Our Services are not directed to children under 13 (or under 16 where applicable). We do not knowingly collect personal information from children.

10) Your Privacy Rights (U.S. / California / EU and elsewhere)

Depending on your location, you may have rights to request:

Access to personal information

Deletion

Correction

Information about sharing/disclosure practices

Opt out of certain processing/sharing (where applicable)

California (CCPA/CPRA): California requires a “notice at collection” describing categories collected and purposes, presented at or before collection.
If applicable to your business, you should also include a short “Notice at Collection” link near forms that collect personal info.

EU/UK (GDPR): Transparency rules require providing specific information at the time personal data is collected (identity, purposes, retention, rights, etc.).

To exercise rights, contact: [[email protected]] with subject “Privacy Request”.

11) International Transfers

If you access our Services from outside the United States, your information may be processed in the U.S. and other countries where our providers operate.

12) Changes to this Policy

We may update this Privacy Policy from time to time. The “Last Updated” date will change when we do.

13) Contact Us

Easy Reach AI
45 Eagle Crest Dr, Lake Oswego OR 97035
Email: contactus@easyreachaicom
Phone: (801) 513-0861